2410 Susannah Street, Johnson City, TN 37601
423.282.9011
Requests for Medical Records

Discovery Helath Record Solutions Duplicating Services Fee Schedule
Processing Requests for Copies of Medical Records

Under agreement with Watauga Orthopaedics, Discovery Health Record Solutions is processing requests for authorized copies of medical records. The release of patient medical information is governed under Federal and Tennessee State Statute, therefore requests for information can be granted only with a valid authorization. This authorization must include: the current date, to whom the records are to be released, which records are to be released, patient name, date of birth, social security number, current telephone number and the signature of the patient or patient’s legal representative.

In accordance with TCA 63-2-102. Release of medical records. Notwithstanding any other provision of law to the contrary, a health care provider shall furnish to a patient or a patient’s authorized representative a copy or summary of such patient’s medical records, at the option of the health care provider, within ten (10) working days upon request in writing by the patient or such representative.

There is a fee associated with the cost of reproducing medical records. The fee structure is as follows:
Patient Request for Continuing Care
There is no charge for mailing authorized copies of medical records to your continuing care physician. You must provide the complete name, mailing address, and fax number or the phone number of the physician on the medical records release form. If you want to pick up these records personally or have them mailed directly to you, then there is a charge as outlined in the next paragraph.

Attorney, Insurance and Patient Personal Requests
Picked up = $20.00 for 1-5 pages. $ .50 cents per page thereafter.
Mailed = $20.00 + cost of actual postage for 1-5. $ .50 cents per page thereafter.
Affidavit Fee = Additional $20.00
Note: If you as a patient request records to be sent,  you as the patient are responsible for the above fees. We cannot bill these costs to your attorney, insurance company, or disability without a request directly from them.

Disability
$20 Flat Fee

Worker Compensation
Picked up =  $10.00 for 1-20 pages.  $.25 cents per page thereafter
Mailed = $10.00 + Cost of actual postage for 1-20 pages. $.25 cents per page thereafter.

Please make checks payable to: Discovery health Record Solutions 

Tax ID:  81-0630717

You may also wait to be billed and mail payments to:            
Discovery Health Record Solutions
1150 Northmeadow Pkwy, Ste. 100
Roswell, GA 30075

If you have any questions please contact us at (877) 567-9535.  Thank you

 

 

 

 

 

 

 

 

 
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